“Met zulke vrienden heb je geen vijanden nodig”
I can’t seem to be able to embed the Slideshare. Go check it out here: http://www.slideshare.net/oukearts/service-in-the-industry-is-not-a-product-feature-but-a-business-model
Here’s what you should remember if you’re top notch Chief Executive in the tech industry: stop seeing services as a product feature, extension or add-on. Innovation in tech companies should not be focused on finding new ways to ‘upsell’ your clients who have installed your existing products.
BackType’s API has become extremely popular over the past year. We consistently serve hundreds of millions of requests to developers, partners and customers. One of the things powered by our API is the BackType Connect WordPress plugin, which has also grown in popularity.
Unfortunately, because of the demanding needs of the plugin (to update conversations in a timely fashion) and limited resources we won’t be able to support it any longer. It sucks to have to kill off awesome products and features we built in the past, but we’re focused on our new product.
Some good news: you can use Disqus for the same functionality, powered by BackType! It’s also possible to recreate the WordPress plugin to work with the API changes we’ve made recently – we really hope there are some developers out there up to the task. How?